Business Process Outsourcing Markets and Clients

It is evident that business process outsourcing or BPO is one of the more prominent industries now in the Philippines. The country is fast becoming both a regional and global docking point for most shared corporate back office operations, with particular emphasis on financial services. However, there is also a great demand for the various services in the fields of facilities and real estate management, human resources and information technology. Non-core business functions are now being channeled as well, and these can come in the forms of call center and / or customer support functions like: customer services, manufacturing and engineering, market research and telemarketing.
Financial Tasks
There are many back-office tasks that are now routinely being delegated to over 620 BPO operators in the Philippines; and as earlier stated, a great majority of them concerns accounting, bookkeeping, logistics and some other areas within the financial department.
Some of the usual tasks assigned include: account maintenance; accounts payable administration; accounts receivable collection; accounting; asset management; auditing; basic and more specified bookkeeping; expense and revenue reporting; financial analysis; financial reporting; payroll processing and tax-reporting.
Other BPO operators even specializes in such finance-related services like cargo shipment management; credit card administration; factoring and stock brokering; financial leasing; inventory control and purchasing; logistics management, and management consulting.
Manpower and Location
Literally, many clients subscribe to outsourcing services in the Philippines because of its rich pool of talents. BPO operators are continually hiring and training college graduates to fill in the demand for English and IT proficient representatives. Many of these are degree holders in Accounting, Business Administration, English, Engineering, Hotel and Restaurant Management, Information Technology, Management, Math, etc. In the 2001 World Competitiveness Report, it shows that the Philippines emerged in the 16th place in a list of 49 countries under the heading of International Business Experience.
In addition, due to the low cost of living expenses in the Philippines, BPO operators can afford to guarantee their clients quality work at very much reduced rates.
Other factors that make outsourcing in the Philippines one of the most attractive options is the fact that its manpower: has high superior work ethics; has a high degree of loyalty, trainability, flexibility, multicultural adaptability; and is very much marked for their customer service orientation.
The Philippines is also a great location for many BPO operators; this fact in turn translates to being a benefit for its clientage. There are a number of prime yet low-cost real estate in the country. In addition to that, there is also an increasing number of cost-competitive telecommunications and transportation infrastructure available to various outsourcing companies.
kanati.com.ph
At Kanati Inc. all these favorable conditions are matched with the company’s progressively IT-supportive polices and incentives. Not only is Kanati Inc. servicing its clients with streamlined policies using the latest available Open Source technology, it is also helping to open new markets for other e-entrepreneurs as well.
This is primarily the reason why new and upcoming companies are seeking the services of Kanati Inc. The company knows pretty well how to balance the needs of the clients with the demands of the markets: through web development and web-based marketing strategies.
Kanati Inc.